RDTEX is an authorized partner of IBM (IBM i2 Analyst Notebook, Safer Planet IBM i2 Enterprise Insight, IBM Counter Fraud Management). Our company has the right to distribute licenses and provide technical support for the first line for IBM i2.
IBM software is sold according to a two-tier scheme: a customer who needs to purchase software can buy it from any IBM partner who, in turn, purchases from one of the existing distributors.
Being an official IBM business partner, our company offers the entire line of IBM software products.
IBM uses a unified licensing system for all popular software products. The license is valid as long as the product is supported by IBM, and no additional fees are required for its use.
By purchasing a license a person automatically receives one year of IBM technical support, including the ability to receive free software updates and free technical advice from IBM specialists.
After 13 months from the software purchasing date you can (but not obliged to, as it happens with the software of some other companies) extend the license for technical support for the next year. The license renewing procedure can be repeated annually. If the technical support license is not renewed, the software product license remains valid.