Standard technical support provided in accordance with the IBM Corporation rules which are common for all countries.
IBM Technical Support makes it possible to bring the customer the technical resources of IBM Corporation and the experience of technical support specialists around the world.RDTEX Technical Support Center for IBM technologies has a sufficient number of highly qualified and certified professionals. It also has the necessary technical equipment and software, all major server and operating system platforms, multi-channel communication lines and broadband Internet. This makes it possible to simulate situations that may arise for IBM software users on test platforms and to immediately help the Customer by using remote access.